It’s hard for me to believe that DNS settings on your Flex10 will cause HP virtual Connect Manager to die, but apparently it’s true. We had this issue, one of our Flex10 adapters went offline, causing our ESX hosts to go into Isolation mode, causing our guest VM’s to all power down. I am not a happy camper with HP right now.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c02720395&lang=en&cc=us&taskId=101&prodSeriesId=3540808&prodTypeId=329290
SUPPORT COMMUNICATION - CUSTOMER ADVISORY
Document ID: c02720395
Version: 5
Advisory: (Revision) HP Virtual Connect - Virtual Connect Manager May Be Unable to Communicate (NO_COMM) if DNS Is Enabled for Virtual Connect Ethernet Modules
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.
Release Date: 2011-04-14
Last Updated: 2011-04-14
DESCRIPTION
Document Version
Release Date
Details
5
04/14/2011
Added VC firmware v3.17 availability, VCEM clarification and an OA Customer Advisory reference to the Resolution section. Also, added clearer guidance to customers on when to perform the resolution and explanation of VC network stability in an intermittent DNS environment
4
04/07/2011
Updated Description to include an error message that may be seen when this issue occurs.
3
03/07/2011
Added clarifications to the three scenarios described in the Resolution section to ensure the full sequence of steps is followed.
2
03/04/2011
Added additional details regarding the circumstances in which the issue may occur. Also, added three different workaround scenarios depending on whether Enclosure Bay IP Addressing (EBIPA) or external DHCP is being used and the version of OA firmware that is in use.
1
02/14/2011
Original Document Release.
The HP Virtual Connect Manager (VCM) may not be able to communicate (NO_COMM) with Virtual Connect (VC) Ethernet modules in an HP BladeSystem c-Class enclosure or multiple enclosures that are part of the same Virtual Connect Domain.
IMPORTANT: Due to the possibility of a VC network outage, HP recommends that the customer follow the Resolution below as soon as possible.
The NO_COMM state may occur in a new or an existing environment when a VCM Administrator attempts to perform any of the following tasks:
- Firmware Update
- Add/remove/reset server blades or Onboard Administrator (OA) modules
- Retrieve any VC Ethernet module status and state information (e.g. stacking links, port statistics, etc.)
- Add/edit/copy/delete/assign Server Profile
- Add/edit/delete VC Network
- Configure Port Mirroring
- Restore Domain Configuration
- Change SNMP Settings
- Change Advanced Ethernet Settings
- Executing the "Complete VC Domain Maintenance" command in Virtual Connect Enterprise Manager (VCEM)
IMPORTANT: Attempting to execute any of the above tasks during NO_COMM adds additional risk of a network outage during the recovery steps described below.
Customers particularly susceptible to this issue have VC Modules with management IP Addresses configured in the 10.x.x.x range and configured for DNS. When this problem occurs, the VC Manager will still be accessible, but all VC Ethernet modules in the domain will be displayed with an Overall Status of "No Communication." The Virtual Connect Domain will show a "failed" status, stacking links will show "failed" and Profiles and Networks will show a status of "Unknown." In addition, the following error messages may be displayed when clicking on Domain Status from the Virtual Connect Manager Web Interface or when issuing the VC CLI command "show status":